Safe Gaming

At Khel88 Responsible Gaming – Keep the fun, avoid the harm

Gaming is entertainment, not a solution to your problems. Khel88 believes every player can game safely and responsibly, and we are committed to making that possible for you.

24/7
Support Team
5+
Protection Tools
18+
Age Policy
100%
Free Support
Licensed and committed to responsible gaming standards
Age Verification (18+) Is Mandatory
Set Gaming Time Limits
Budget Control Tools
Self-Exclusion Feature
24/7 Counselling Support
Our Commitment

Khel88's Commitment to Safe Gaming

We are more than a gaming platform — we are partners in your wellbeing

Set Time Limits

Set how long you want to play each day or week. Once the limit is reached, your session will end automatically.

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Deposit Limit Controls

Set a maximum daily, weekly, or monthly deposit amount. Spending beyond your budget won't be possible.

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Cooling-Off Period

Take a break of 24 hours to 6 weeks to clear your head. Your account will be automatically deactivated during this time.

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Self-Exclusion

If you need a longer break, you can lock your account for anywhere between 6 months and 5 years. A cooling-off period will apply before reactivation.

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Real-Time Alerts

You'll receive automatic alerts after a set amount of time or money spent, helping you stay aware and in control.

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Professional Counseling

If needed, our 24/7 support team can connect you with professional support organizations.

Gaming at Khel88 is purely for entertainment. We believe responsible gaming means enjoying yourself within your means and never treating it as a source of income or a way to solve problems. The mental and financial wellbeing of every player matters to us.

Responsible gaming means the decisions about when you play, how long you play, and how much you spend are entirely in your hands. Khel88 provides multiple tools and support options to help you stay in control.

Keep in mind these core principles of responsible gaming: play for fun, never chase your losses, keep a clear head, and take a break when you need one.

2 Signs of Problematic Gaming

We don't always realize when gaming is having a negative impact on our lives. Watch out for these warning signs:

  • Spending beyond your planned budget.
  • Placing more bets to recover losses.
  • Lying or hiding the truth about gaming.
  • Neglecting time with work or family.
  • Feeling restless when unable to play.
  • Borrowing money to fund your gaming.
  • Skipping sleep or meals to keep playing.
  • Finding no enjoyment in anything other than gaming.
  • Repeatedly trying to quit gaming but failing.
  • Experiencing financial difficulties or family conflicts.

If you recognize even one of these signs in yourself, please don't wait — reach out to us for help. Asking for support is not a weakness; it takes courage.

3 Khel88 Safety Tools

Khel88 has provided the following tools to help you play responsibly. They are completely free and can be activated anytime from your account settings.

Session Time Limit

Set a maximum duration for each gaming session. You will be logged out automatically when the time is up.

Deposit Limit

Set daily/weekly/monthly deposit limits. Lowering a limit takes effect immediately; raising one takes 7 days.

Loss Limit

Gaming will automatically stop once you have reached a set loss amount.

Cooling-Off

Take a break of 24 hours to 6 weeks. Logging in will not be possible during this time.

Disable Promo Notifications

Turn off bonus and promotion notifications to reduce temptation.

Hide Balance

Hide your account balance while gaming to help you make clearer, more mindful decisions.

Limit Usage Example
Daily deposit limit: ৳350 of ৳500 used (70%)
Weekly time limit: 4 hours used out of 10 (40%)
Monthly loss limit: ৳600 of ৳2,000 used (30%)

4 Check Yourself – Are You at Risk?

Read the questions below and check the ones that apply to you:

Gaming Addiction Self-Assessment
You are in a relatively safe position.
Stay mindful all the same. Use our safety tools and play responsibly.
You may need help.
Your responses show signs of problematic gaming. Please reach out to us at support@khel88.ws or connect with our live chat support.

5 Self-Exclusion Process

Self-exclusion is a feature that lets you lock your own account for a set period of time. It is completely free and entirely your decision.

1
Go to Account Settings

Log in and go to the "Responsible Gaming" section in your account settings.

2
Select Self-Exclusion

Select the "Self-Exclusion" option and choose a duration (6 months, 1 year, 2 years, or 5 years).

3
Confirm

Confirm your decision. Once confirmed, your account will be deactivated immediately.

4
Reactivation

Once the set period ends, a 7-day cooling period must pass before the account can be reactivated.

Once Self-Exclusion is active, Khel88 will not send you any marketing emails or promotional offers.

6 Minor Protection

Khel88 strictly prohibits gaming for anyone under 18. This is a condition of our licensing, and it is something we never compromise on.

  • Age verification is mandatory at the time of registration.
  • Age is verified through government-issued ID during the KYC process.
  • Suspicious accounts are flagged for immediate verification.
  • If a minor is identified, the account will be permanently closed and any deposited funds will be returned.
  • Parents are advised to use parental control software on shared family devices.

If you suspect that a minor you know is using Khel88, please notify us at support@khel88.ws. We will take immediate action.

7 Help & Contact

If you feel gaming is causing problems in your life, don't face it alone. Khel88's support team and the organizations below are always ready to help.

Khel88 Support

Get immediate assistance via our 24/7 live chat or email.

Help Center

Contact via Email

Send any responsible gaming requests to our dedicated address.

support@khel88.ws

Frequently Asked Questions

Yes. When self-exclusion is activated, any withdrawable balance in your account will be returned to you. The process typically takes 3–5 business days.

Yes, this is intentional. Decreasing your limit takes effect immediately, but a request to increase it only comes into effect after 7 days — so you have time to think it through.

During a cooling-off period, you won't be able to participate in active promotions. But your wellbeing matters far more than any bonus. New offers will be waiting when you return.

Absolutely. If you are concerned about a family member's gaming habits, please write to us at support@khel88.ws with the details. Our team will guide you toward the right support.

Play Responsibly, Enjoy the Game

Join Khel88 today for a safe and enjoyable gaming experience. We're always here for you.

Register Now Help Center
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